Simpler alternative
to Customer.io
Customer.io opens at $100/month and expects weeks of setup. Bitelio hands you the same event-driven automation in one all-in-one platform — and you can be sending inside of five minutes.
Flat, Legible Pricing at Any Scale
Three clear plans against a matrix of enterprise tiers
Free to start, plans that scale
Emails sent are the only variable — profile counts never enter the equation, and contacts stay unlimited throughout.
- Free plan: 1,000 emails/month, unlimited contacts
- Pro $19/mo: 15,000 emails included
- Then $1.20 per extra 1,000 — no contact-based pricing
Multi-variable usage pricing
Profiles, message volume, and feature access all feed into the price.
- Billed on profiles as well as messages
- Enterprise rates escalate quickly
- Top features reserved for upper tiers
Where Bitelio Pulls Ahead
The reasons engineering teams make the switch
Developer-First Experience
APIs built the way engineers expect — minimal, predictable, and free of marketing jargon. Integration is measured in minutes, not sprint cycles.
Transparent Pricing
A free plan, flat tiers from $19/mo, and not a single hidden line item. Profile counts and list sizes are irrelevant — sent email is the only unit.
Unlimited Contacts
Keep an unbounded contact base at no cost. Active-profile fees simply don't exist here — sending is the sole thing on the meter.
Quick Setup
Integration takes minutes, and there's no gauntlet in front of it — no onboarding program, no sales call, no procurement dance. Sign up and send.
EU-Hosted & GDPR-Compliant
Data is processed on EU infrastructure in accordance with GDPR, and contacts and events export freely through the API. You are never locked in.
Simplicity at Scale
Workflows stay simple even as volume climbs — enterprise-level output without the over-engineering or the dedicated ops headcount.
Feature comparison
Frequently asked questions
When should I choose Customer.io over Bitelio?
With a dedicated marketing-ops team and genuinely complex journey requirements, Customer.io's visual journey builder and advanced behavioral segmentation shine — it is enterprise tooling through and through. Bitelio fits teams who prefer developer-friendly APIs and leaner workflows, and who would rather skip the overhead of an enterprise marketing platform altogether.
What is the pricing difference between Bitelio and Customer.io?
Bitelio keeps it flat: 1,000 emails/month free, Pro at $19/mo covering 15,000 emails, Scale at $99/mo covering 100,000, then $1.20 per extra 1,000 — and contacts are unlimited everywhere. Customer.io blends messages sent, active profiles, and feature access into layered usage tiers, and because profiles factor into the price, costs climb alongside your contact base. Small and mid-sized teams generally pay considerably less with Bitelio.
Is migration from Customer.io to Bitelio complex?
That depends on what you've built. Straightforward transactional sending and simple workflows port over quickly — swap the API integration and recreate the flows. Elaborate visual journeys and deep behavioral segments will need some flattening along the way. For most teams, a few days of engineering time covers the whole move.
What does Bitelio simplify compared to Customer.io?
Bitelio trims the enterprise layer while keeping the substance. In place of sprawling visual builders you get a clean, developer-first API; workflows live in code or a simple UI rather than elaborate journey maps; and pricing is a free plan plus flat tiers from $19/mo with unlimited contacts — not a tier matrix. Setup takes minutes, not weeks. And your data stays yours: contacts and events export through the API whenever you want, with no lock-in.
Try Bitelio free
Your first 1,000 emails each month cost nothing, no card required — and the developer experience is first-rate from the opening request.