# The full platform, not just delivery.

Amazon SES hands you bare infrastructure: no contact store, no campaign tools, no dashboard. Bitelio wraps that same grade of delivery in a complete, fully managed email platform — free to start, paid tiers from $19/mo.

## Why teams choose Bitelio

### Contact Management

A real subscriber database: track events, honor unsubscribes, build living segments. SES doesn't even have a notion of a contact.

### Marketing Campaigns

One-off broadcasts, scheduled campaigns, open and click tracking. SES moves bytes; Bitelio operates your whole email program.

### Workflow Automation

Event-triggered, multi-step sequences — onboarding, drips, win-backs. With raw SES, every bit of this is code you'd write and maintain.

### Transparent Overage

Exceed your allowance and the meter reads a flat $1.20 per extra 1,000 emails. No tier jumps, no invoice surprises — and contacts stay unlimited everywhere.

### EU-Hosted & GDPR-Compliant

EU infrastructure and GDPR-aligned processing out of the box — without wrangling AWS regions, IAM policies, or SNS topics to get there.

### Bounce & Complaint Handling

SES bounce and complaint notifications are processed automatically, protecting your sender reputation with zero code on your side.

## Feature comparison

| Feature | Bitelio | Amazon SES |
| --- | --- | --- |
| Free Tier | 1,000 emails/month | 62,000 emails/month (from EC2) |
| Pricing Model | Free plan + tiers from $19/mo | Usage-based (delivery only) |
| Transactional Emails | Yes | Yes |
| Marketing Campaigns | Yes | No |
| Workflow Automation | Yes | No |
| Dynamic Segmentation | Yes | No |
| Contact Management | Yes | No |
| Dashboard & Analytics | Yes | No |

## FAQ

### When should I use raw Amazon SES instead of Bitelio?

Raw SES makes sense when you already operate your own email platform and just need the delivery pipe — or when your engineers genuinely want to own every layer of the stack and can commit to building contact storage, unsubscribe flows, bounce processing, and analytics in-house. Bitelio ships that entire layer pre-built on SES-grade delivery, so you're productive from day one with no infrastructure to stand up or maintain.

### Is Bitelio more expensive than Amazon SES?

Per email, SES is cheaper: $0.10 per 1,000, covering delivery and nothing else. Bitelio starts free at 1,000 emails/month, with Pro at $19/mo (15,000 included), Scale at $99/mo (100,000 included), and $1.20 per extra 1,000 after that. What the difference buys you: contact management, campaigns, automation, segmentation, bounce and complaint handling, an admin dashboard, and unsubscribe management — everything you would otherwise pay engineers to build and keep running.

### Does Bitelio use Amazon SES under the hood?

It does. Delivery runs through AWS SES, so deliverability is identical to sending raw — but you also get the managed platform above it: dashboard, templates, campaigns, automation, and deliverability tooling, all maintained for you.

### How hard is it to migrate from SES to Bitelio?

Not very. Swap the SES SDK calls in your sending code for Bitelio's API, and your existing domain verification and DKIM setup can come along for the ride. In return you instantly pick up contact management, bounce handling, unsubscribe lists, campaign tools, and a dashboard — none of it built or maintained by you.


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> Source: https://dev.bitelio.com/vs/amazon-ses